Return Policy
Customers have 30 days from delivery date to request a return. Items must be in original condition with tags attached. Proof of purchase required for all returns.
Eligible Items
Unworn, unwashed, and undamaged merchandise
Items in original packaging with all accessories
Products with original tags and labels intact
Non-Returnable Items
Final sale items (clearly marked at checkout)
Personalized or customized products
Perishable goods or items with hygiene concerns
Digital downloads or gift cards
Return Process
Contact us at support@tdf.com.co or through your customer account
Provide order number and reason for return
Receive return authorization and shipping instructions
Package items securely and ship to our return address
Return Shipping
Customer pays return shipping costs. We recommend using trackable shipping methods for your protection.
Return Address:
The Daily Find
[Your Business Address]
[City, State ZIP Code]
Refunds
Processed within 5-7 business days after we receive your return
Refunds issued to original payment method
Shipping costs are non-refundable unless item was defective
Exchanges
Available for size or color changes (subject to availability). Price differences may apply for upgraded items.
Damaged or Defective Items
Report within 48 hours of delivery. We'll provide prepaid return label and full refund. Photos may be requested for quality control.
Contact Information
For return questions, contact us at:
Email: support@tdf.com.co
Phone: (352)640-6033
Business hours: [Your hours]